QUALITY ASSURANCE AND SKILLS ACQUISITION IN VOCATIONAL OFFICE TECHNOLOGY AND MANAGEMENT EDUCATION

Lasisi Fatai Bolanle

Abstract

This study examined quality assurance of skill acquisition in vocational office technology and management education programme in Oyo state tertiary institutions. Four research questions and two null hypotheses guided the study. The population for the study was 240 made up of 24 business education lecturers and 216 NCE 111 students of business education offering office technology and management option from the two public colleges of education. Purposive sampling and simple random sampling techniques were used. The entire 24 lecturers were used from the two colleges while 100 students were sampled from Emmanuel Alayande Colleges of Education Oyo and 60 students were sampled from Oyo State College of Education Lanlete making a total of 160. The instrument for data collection was a 55-items structured questionnaire. The instrument was face validated by three experts using Cronbach Alpha. The reliability yielded a co-efficient of 0.84. The data collected were analyzed using frequency, mean and t-test statistics. The result of the data collected and analyzed indicated among others that the need for quality assurance on office technology and management (OTM) is to serve as indispensable component for quality control strategy and determine the level of adequacy of the facilities available for quality control in office technology and management programme. It was concluded, that there is need for quality assurance in office technology and management programme largely as it will serve as indispensable component for quality control strategy and determine the level of adequacy of the facilities available for quality control in office technology and management program. It was recommended, among others, that there is the need for constant and efficient supervision of the educational activities of vocational office technology and management department by both internal and external supervisory bodies for efficient and effective academic delivery.