IMPROVING NURSES’ INTERPERSONAL RELATIONSHIP THROUGH TRASNSACTIONAL ANALYSIS TRAINING (CASE STUDY: UITH ILORIN)

Famolu, Florence Bosede

Abstract

The study was designed to examine the effectiveness of the Transactional Analysis Training on improving Nurses’ interpersonal relationships. The sample consisted of 124 (one twenty four) nurses between the rank of Assistant Staff  Nurse (ASN) and the rank of Assistant Chief Nursing Officer (ACNO). Through the use of the instrument, simple random sampling technique was used to select 124 nurses from University of Ilorin Teaching Hospital and Civil Service Hospital in Kwara State, these hospitals are government hospitals. Two instruments were used. They are Emotional Labour Scale (a=0.81) and Emotional Intelligence Scale (a=0.80). The samples were randomised into two experimental groups and one control group. The groups are Transactional Analysis, Self-efficacy and Control group. Hypotheses were tested at the 0.05 level of significance. Transactional Analysis Technique was found to have significantly improved the interpersonal relationships of the theme treated (F_(2,114)=44,487, p<0.05). The Transactional Analysis group obtained the highest mean score in emotional labour (=170.286), Self-efficacy mean score (=164.77), and the lowest mean score obtained by the control group (=136.571) which means that Transactional Analysis was more effective in enhancing the training of the Nurses.